Frequently Asked Question

Remote Desktop Access
Last Updated about a month ago

Sometimes we need to use remote desktop in order to better understand the problem you are facing.


Click on the link below:

Download AnyDesk

Or copy/paste the following link into your browser:

Once the software is downloaded, indicate the AnyDesk address to your correspondent displayed under "This workstation" as shown in the following picture:


In order to do so we use TeamViewer

TeamViewer 12

Our support team is using TeamViewer 12.

  • You can download it here : TeamViewer 12 QuickSupport
  • Juste launch the downloaded file
  • This Windows will appear :
  • You just have to send us you ID and password and we'll look after your problem.

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